返金ポリシー

Refund Policy

Due to the nature of digital products, we do not accept returns, refunds, or exchanges after purchase.
All sales are final once the product is delivered.
However, if the content is defective, incorrect, or incomplete, please contact us at sakurabashunya@gmail.com within 7 days of delivery. We will review the issue and provide a corrected version if applicable.
We are not responsible for failed deliveries caused by incorrect email addresses entered at checkout. Please make sure your email address is accurate before placing your order.

As a general rule, we do not accept returns, refunds, or exchanges due to customer preferences (e.g., change of mind, ordering mistakes).
If the product is damaged, defective, or incorrect, please contact us at sakurabashunya@gmail.com within 7 days of receipt. We will review the situation and provide either a replacement or a refund.
For returns, shipping costs will be covered by us in cases of defects or incorrect items. In all other cases, return shipping costs are the customer’s responsibility.
For international shipments, we cannot be held responsible for delays caused by customs clearance or restrictions in the destination country.
We strongly recommend recording a video while unboxing the product upon delivery. In the event of damage or missing items, providing this video along with your claim will allow us to process your request more quickly. Please note that without an unboxing video, it may be difficult for us to provide compensation or a replacement.